Helping people & businesses find customized insurance policies by keeping our customers' best interest at heart.

Claims Information

Claims are not fun for anyone. However, the quality of service and care that you experience during this process can help remove the stress and worry claims can present. In the event that you experience a loss, Gallant Insurance will be there to assist you and ensure your claims process is as quick and efficient as possible.

Gallant Insurance offers 24 hour emergency claim service. If a loss occurs outside of business hours, call 978-263-3500 and follow the prompts to report your emergency.

Reporting a Claim

Automobile Claim

If you have been in an accident or your vehicle has been damaged, contact Gallant Insurance as soon as possible. One of our Customer Service Representatives will assist you and direct you towards the fastest and most efficient way to resolve your loss. If your accident happens outside of business hours, you may contact our emergency claims service. You may also contact your insurance company directly as many of our companies offer 24 hour claims service. Please refer to our Claims Resources for company contact information. Taking pictures of the accident is always a good idea when dealing with physical damage claims.

Homeowners Claim

When a loss occurs on your home, here are a few steps you should take:

  • If needed, contact your local public safety officials for emergency assistance.
  • Take any reasonable steps to secure your home & protect your property from further damage.
  • Call Gallant Insurance and report the loss.
  • Keep a record of all temporary repair expenses.
  • Create an inventory of property that may have been damaged, destroyed, or stolen.
  • Do not discard any property that has been damaged so they may be inspected by an adjuster.
  • Do not perform any permanent repairs until the property has been inspected by an adjuster.

Once you have contacted Gallant Insurance Agency, one of our representatives will help direct you in the fastest, most efficient way to resolve your situation. Gallant Insurance works with several emergency cleaning services. In the event of fire, smoke, or water damage, getting a cleaning company to your home as soon as possible may help to prevent further damage to your home. Please refer to our Claims Resources section for company contact information as well as cleaning company services.

Business Claim

No matter what the manner of your claim – automobile, Workers’ Compensation and/or property damages – contact Gallant Insurance as soon as possible. We will assist you in getting your claim resolved quickly so your business can be whole again. If a loss occurs outside of business hours, please call 978-263-3500 and follow the prompts to contact our 24 hour emergency claims service. Please refer to our Claims Resources for company contact information and emergency cleaning services in the event of fire, smoke, or water damage to your business property.

For emergency claims please call 978-263-3500 and follow the prompts to report your claim to our emergency 24 hours claims service.

Although we always recommend calling our office, if you wish to report a claim on our website, please contact your customer service representative or agent and they will get back to you during regular business hours.