Rich Douglas Bio

Rich has been working at Gallant Insurance Agency since 1988. He has known Ray Gallant for over 30 years as he was one of his High School football coaches at Acton Boxborough Regional High School from which he graduated from in 1984. He then went onto Bentley College where he graduated in 1988 with a bachelor’s degree in marketing and a minor in management. Shortly after graduating from Bentley, Ray Gallant offered a part-time job to Rich, which he took and he has been there ever since.

In 1996, Rich moved his family to Pepperell. In order to meet new people he joined the Lions Club and he has been very active in the community ever since. It was one of the best decisions he ever made because he met the best people as a result of it. Rich has been awarded the Charles G. Kostro Fellowship as well as the Melvin Jones Fellow for dedicated contributions to humanitarian needs. He has also been honored with a Sight Award for his outstanding service and dedication to Massachusetts Lions Eye Research. He truly enjoys volunteering his time and tries to give as much of it as possible back to the community. Rich is also a member of the Knights of Columbus.

In 2001, Gallant Insurance Agency purchased the L.F. Robbins Insurance Agency and Rich has been managing both the Pepperell and Townsend offices ever since. In June of 2004 he earned the Chartered Property and Casualty Underwriter (CPCU) designation which requires passing rigorous undergraduate and graduate level examinations, meeting an experience requirement and agreeing to be bound by a strict code of professional ethics. In March of 2010 Rich also earned his Certified Insurance Counselors (CIC) designation. Rich is a huge believer in continuing education as he feels this industry is constantly changing and it is imperative that each professional needs to stay current and informed.

Rich and his wife of 20+ years Kristy still reside in Pepperell with their two children, Andrew and Kate. It may be hard to believe but Rich loves the insurance industry and he believes that the industry’s job is to help others. The first canon of the code of professional ethics mentioned above is altruism, the unselfish concern for the welfare of others, that is how Rich approaches work each and every day.